About the role
Field Engineer / Key Account Engineer / Service Engineer
Required to join a leading global engineering manufacturer.
The successful Field Engineer / Key Account Engineer will be based in Germany and travel extensively to customer sites across Germany, with occasional visits to Austria and Switzerland. You will install, commission, maintain and repair industrial laser coding and marking equipment in production environments. Full product training will be provided.
The successful Field Engineer / Key Account Engineer will have hands-on experience servicing industrial laser, coding and marking, precision or other production-line equipment. You will be confident working with customers’ production and technical teams, troubleshooting equipment, and identifying opportunities to support their service needs.
Field Engineer / Key Account Engineer / Service Engineer Package:
Required to join a leading global engineering manufacturer.
The successful Field Engineer / Key Account Engineer will be based in Germany and travel extensively to customer sites across Germany, with occasional visits to Austria and Switzerland. You will install, commission, maintain and repair industrial laser coding and marking equipment in production environments. Full product training will be provided.
The successful Field Engineer / Key Account Engineer will have hands-on experience servicing industrial laser, coding and marking, precision or other production-line equipment. You will be confident working with customers’ production and technical teams, troubleshooting equipment, and identifying opportunities to support their service needs.
Field Engineer / Key Account Engineer / Service Engineer Package:
- Company vehicle
- €50,000 - €60,000 + Bonus
- 30 days annual leave, plus public holidays
- Pension
- Remote working
- Extensive travel across Germany, with occasional travel to Austria and Switzerland
- Install and commission industrial laser coding and marking equipment at customer sites.
- Carry out preventive maintenance, fault-finding and repairs to keep equipment operating reliably.
- Provide technical support to customers and work with production and engineering teams to resolve equipment issues.
- Train customers on equipment operation and maintenance.
- Plan and manage service visits across Germany, with occasional visits to Austria and Switzerland.
- Identify opportunities to support customers with service contracts and related services.
- Maintain clear service records and communicate customer requirements to internal technical and service teams.
- Experience as a Field Service Engineer, Service Technician, Service Engineer, Technical Service Specialist or similar.
- Hands-on experience installing, commissioning, maintaining and repairing industrial equipment.
- A background in industrial lasers, coding and marking, precision equipment, metrology, machine vision, automation or production-line machinery is advantageous.
- Strong fault-finding and troubleshooting skills across mechanical, electrical or electronic systems.
- Native-level German and fluent English.
- Willingness and ability to travel extensively across Germany, with occasional travel to Austria and Switzerland.
- A customer-focused approach and confidence communicating with production and technical teams.
- An aptitude for learning new products and understanding technical customer requirements.